Shipments
Do you ship internationally?
At the moment, we only ship within the United States.
How long does it take to process my order?
We process and dispatch orders within up to 3 business days from the date of purchase.
How long does it take for my order to arrive?
The delivery time depends on the shipping option you choose at checkout and the times of the selected carrier. You will be able to see the available options and their estimated times before confirming your order.
How do I track my order?
Once your order is dispatched, you will receive an email with the tracking number so that you can track your package directly with the carrier.
Returns and exchanges
Can I return my product?
Yes. We accept returns within 30 calendar days from the date you receive your order.
How do I start a return?
Contact us through our contact page with your order number and the reason for the return. Our team will guide you through the process.
Who pays for the return shipment?
Return shipping costs are borne by the customer, unless the product arrives defective or incorrect.
Sizes and products
How do I know which size to choose?
We have a detailed size guide. You can check it here.
Are the products sweat resistant and high performance?
Yes. All our products are designed for athletes on the move, with high quality materials that withstand intense workouts.
Payments
What payment methods do you accept?
We accept the main credit and debit cards (Visa, Mastercard, American Express), as well as other methods available at the checkout.
Is it safe to buy at Momentum Athletics?
Absolutely. Our store uses SSL encryption and all payments are processed securely through Shopify Payments.