Refund policy
RETURN & REFUND POLICY
At Momentum Athletics, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return within 30 days of receiving your order.
ELIGIBILITY FOR RETURNS
To be eligible for a return, items must:
• Be unworn and unused.
• Be in their original condition.
• Have all original tags attached.
• Be free of stains, odors, damage, or signs of use.
• Be returned in the original packaging when possible.
Items that do not meet these conditions may not be accepted for return.
NON-RETURNABLE ITEMS
Certain items may not be eligible for return, including:
• Items that have been worn, washed, damaged, or altered.
• Items without their original tags.
• Final sale items.
• Gift cards.
RETURN SHIPPING
Customers are responsible for the cost of return shipping unless the item received was defective, damaged, or incorrect.
REFUNDS
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method. Please allow your payment provider additional time to process and post the refund to your account.
Original shipping charges are generally non-refundable unless the return is due to an error on our part, such as receiving an incorrect or defective item.
DAMAGED OR INCORRECT ITEMS
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and photos of the item. We will review the issue and provide instructions for the next steps.
EXCHANGES
If you need a different size, please contact us within 30 days of receiving your order. Exchanges are subject to product availability.
HOW TO REQUEST A RETURN
To request a return, please contact us through the contact information provided on our website and include your order number, the item(s) you would like to return, and the reason for the return.
Momentum Athletics reserves the right to refuse a return that does not meet the requirements of this policy.